|
Case
studies
Case
study 1:
Marketing Research for VNU
Case
study 2:
PR/Educational Event Organisation for London Metal Exchange (LME)
Case
study 3:
Establish Presence and Export Facility for The Blayson Group Ltd
Case
studies 1:
Marketing Research for VNU
Challenge:
VNU is a global information and media company. One of their existing
magazines Financial Director is renowned in the UK and is highly
regarded by Senior Financial Directors in their respective industry
sectors. Having identified potential business opportunities in
the Chinese marketplace, VNU wished to perform some specific marketing
research to determine the requirements of a Chinese version of
the magazine.
VNU
requested that we at Active compile a dummy edition of the magazine
to be circulated among an appropriately selected Chinese audience
who would subsequently be interviewed to document their response;
this was expected to be completed within a very limited time scale.
Programme Elements:
Active created a dummy issue of the magazine, located suitable
test subjects and compiled a series of questions for in-depth
interviews.
Process:
- Brand
recreation:
Firstly, a collection of alternative titles for the magazine
was compiled, each of which was viable for the target Chinese
audience while simultaneously retaining the essence of the original
UK contents.
- Producing
the dummy issue:
Using current issues as a foundation, Active selected suitable
contents, illustrations, advertisements and covers; articles
were translated, designed and typeset in a similar style; and
the copies were printed locally.
- Interviews:
To ensure that the style and contents of the dummy magazine
were both relevant and suitable for the target audience, Active
secured nine in-depth interviews with Senior Financial Directors
from various companies to evaluate their response to the publication.
The interviewees came from a wide range of employers: from independent
and private companies to joint ventures and large corporations.
They were also from a balanced combination of foreign and local
companies. Their education was a factor also taken into account
and each interview lasted approximately 1 – 1.5 hours.
Active selected each of the chosen directors using our Chinese
colleagues’ extensive local networks; while the interviews
were conducted in person by London based staff in order to personally
offer a comprehensive analysis and face to face presentation
to VNU in London.
- The
compilation of the final report:
The results of the interviews were collated into a qualitative
research summary report, which was subsequently analysed by
Active marketing specialists in the UK to ensure that it responded
to every marketing question it had set out to answer. The report
was also examined to make certain that it was presented in a
standard professional style so it could be communicated both
within the Client Company VNU and for further marketing activities.
Benefits for
Client Company VNU:
- Efficient
communication at fingertips:
A clear and detailed research briefing was formulated between
VNU and Active’s London Office. The smooth and successful
operation of the project was a result of the understanding that
was communicated and shared by all parties during this briefing.
- One
stop service:
Active managed the process of the creation of the dummy issue
from title branding, design, translation and typesetting through
to the research design; conducting the interviews and composing
the report. The involvement of Client Company VNU’s director
was only required at the essential instructive and leadership
stages. Active ensured that the plans were executed and took
the administrative and operational strain away from Client Company
VNU.
- Cost
effective:
Active is a small firm with limited overheads, Active works
with local staff and consistently utilises existing local networks
and can therefore afford to charge very competitive rates.
-
Optimisation of both local and international
resources:
Active provides a high standard of service using experience
learned from both East and West. Active offers the ‘best
of both worlds’ combining local support and resources
in China with international contacts and modern professionalism.
Testimonial:
“When working on international projects you need a partner
that you can trust to deliver results and meet a deadline. Active
provides quality of service, professionalism and affordability
in the challenging business environment of China. “
- Jonathan Ross, CEO, VNU Business Media Asia
Top
Case
study 2:
PR/Educational
Event Organisation for London Metal Exchange (LME)
Challenge:
Business interest in China is rapidly increasing. A population
of 1.3bn and a 9% annual increase in GDP has assured that British
businesses are drawn to this emerging market. London Metal Exchange
(LME) sought to increase understanding of its services within
the financial and regulatory community. As a result, an educational
seminar with a subsequent press conference was planned, and LME
requested that Active work on the project.
Event promotion:
At this time there was no formalised database of brokers in China,
which made locating the relevant audience a difficult task. To
ensure that our data source was both accurate and comprehensive,
Active’s local colleagues adopted various channels to conduct
primary and secondary research; direct marketing was also employed.Through
its “guanxi” (networks), Active also secured a prime
advertising space in the most prominent industry newspaper and
journalists from every major newspaper were expected to attend
the press conference.
Facilitation:
Prior to and during the event, Active set up a temporary office
with telephone, fax lines and other office equipment installed
exclusively to ensure the smooth running of the occasion. Active
arranged for the event’s promotional literature to be translated
at a high standard and printed locally to reduce costs. The venue
and hospitality for the conference were carefully chosen by Active
staff to meet the LME’s high standard and specification.
Result:
An impressively substantial assembly attended the event, and it
received excellent press coverage. Most importantly, London Metal
Exchange received encouraging feedback and an overwhelming response.
Testimonial:
“Your hard work helped to make the event happen and
to be successful - thank you so very much for all your ideas,
help and effort: it is very much appreciated.”
- Anna Campopiano, Director of Corporate Affairs
Top
Case
study 3:
Establish Presence and Export Facility for The
Blayson Group Ltd
The Blayson Group Ltd is one of few British companies in the SME
category to export their products to China. As early as 2001 Blayson
became interested in promoting their products in China’s
Investment Casting Market, the corporation is thus one of Active’s
long-term partners. Active’s Chief Executive, Yintong Betser,
has been appointed officially as their Chinese Consultant, providing
personal and flexible communication services to assist and continue
their marketing penetration.
Challenge:
Consolidate market entry and increase market share.
Personal Consultancy Assistance:
- Active
translate all of Blayson’s company literature and technical
specifications into Chinese.
- Travel
and meeting arrangements are co-ordinated.
- Impartial
interpretation is provided for crucial negotiations and educational
seminars.
Market Research:
Market entry is a long commitment and requires continuous effort.
To strengthen Blayson’s market positioning, Active was commissioned
to perform an Investment Casting Market research study. This three-week
long investigation took Yintong and a Blayson colleague to 25
foundries across the country. The results of the research provided
a clear and thorough picture of the industry in China. Meanwhile,
the report provided first-hand facts and figures for the Managing
Director Ron Williams’ industry paper at the annual International
Investment Casting Conference.
Market
Entry:
Blayson had already nominated a local agent when Active became
involved with their company. The sales volume, however, had not
been satisfactory. Through Active’s own network, an alternative
agency was established to strengthen its sales force in another
part of the country. Working closely with The Blayson Group Ltd’s
head office, Active continues to support the Client Company’s
interactions with their agencies.
Advantages
of working with Active:
- Manpower:
Active took on the administrative tasks so that Blayson could
concentrate on their business strategic decision making
- Office
space: Active operates on their own premises, saving Blayson
office space.
- Low
retainer, less overheads: with a limited retainer, Active can
be at hand at all times.
- Extra
bonus: Originally Blayson hired Active for support. Our local
network ensured that Active became the eyes and ears for Blayson,
consequently recruiting another agent to strengthen its sales.
Testimonial:
“My experience of working with Active is very positive.
Initial market research was carried out successfully in our specialist
sector. This was followed by visits accompanied by Yintong who
made the arrangements, set up the meetings and acted as interpreter
and co-negotiator. As a result of our co-operation we have a clear
understanding of the market we serve in China and strong sales.
The importance of being able to work with a company in whom you
can place absolute trust cannot be overstated. China is very different
and simply cannot be accessed alone and Active continues to provide
Blayson with excellent close support.”
- Ron Williams, Managing Director
Top
Copyright
© 2008 Active. All rights reserved
Designed
by Louise Yau
www.louiseyaudesign.com
|